🇩🇰 Handelsbetingelser – JLounge Copenhagen
Generelle oplysninger JLounge Copenhagen
CVR-nr. 18207001
Gyngemose Parkvej 82 E, 11
2860 Søborg, Danmark
Tlf: (+45) 31 33 95 02
Mail: jl@jlounge.dk
1. Vintage med passion Hos JLounge Copenhagen er vi specialiseret i nøje udvalgte vintagefund. Alle møbler gennemgår individuel og nænsom klargøring, lettere istandsættelse og tilpasning med respekt for design, alder og patina. Vi påbegynder dette arbejde straks efter din bestilling – og ved at afgive ordre accepterer du denne proces.
2. Booking af afhentning eller levering Afhentning og levering foregår via vores online bookingkalender, hvor du nemt kan vælge det tidspunkt, der passer dig bedst. Det gælder både ved JLounge Collect (selvafhentning) og ved levering.
Ved selvafhentning kan du ofte hente samme dag, afhængigt af møblets klargøringsstatus. Booking er gældende, når den er bekræftet af os. Vi tager forbehold for dobbeltbookinger, forhindringer eller særlige forhold – men vi gør altid vores bedste for at finde en løsning.
Du modtager samtidig en ordrebekræftelse på mail med alle relevante oplysninger. Hvis du vælger, at varen blot skal stilles ved levering uden din tilstedeværelse, accepterer du, at varen anses som modtaget og accepteret i leveret stand.
3. KØB eller RESERVER – Vi tilbyder to måder at handle på Hos JLounge Copenhagen kan du vælge mellem:
A) Køb nu
Du kan købe møblet med det samme og betale hele beløbet direkte. Vi påbegynder herefter straks klargøringen, og varen markeres som RESERVERET på alle platforme.
B) Reservation
Du kan reservere møblet mod betaling af et bindende reservationsbeløb. Dette tager varen ud af salg, og vi påbegynder klargøringen.
Når du reserverer, markeres varen som RESERVERET på alle platforme – både nationalt og internationalt. Ingen andre kan købe eller byde i perioden på op til 5 dage. Vi ser dette som en eksklusiv service baseret på flere års erfaring med kundernes ønsker om fleksibilitet.
Priser for reservation (ekskl. fragtomkostninger): – 300 DKK → Ved selvafhentning
– 600 DKK → Ved levering i Storkøbenhavn
– 1.000 DKK → Ved levering udenfor Storkøbenhavn
Ved eventuel fortrydelse refunderes reservationsbeløbet ikke. Ved reservation har du mulighed for at gennemgå varen ved levering eller afhentning, og her kan en eventuel fortrydelse finde sted i henhold til vores øvrige betingelser.
4. Afhentning, levering og opbevaring Afhentning eller levering skal ske indenfor 5 hverdage efter bestilling, medmindre andet er skriftligt aftalt. Ved overskridelse pålægges et opbevaringsgebyr på 250 DKK pr. uge. Efter 14 dage uden afhentning eller aftale betragtes ordren som en fortrydelse, og både reservationsbeløbet og eventuelle gebyrer fratrækkes.
Levering udføres som udgangspunkt til kantsten eller nærmeste tilgængelige sted, medmindre andet er aftalt. Bæringshjælp tilbydes kun efter særskilt aftale.
Ved afhentning eller levering har du mulighed for at gennemgå varen. Når varen er accepteret, er handlen endelig – herunder accept af varens vintage stand.
Hvis du ikke er til stede ved levering, og varen stilles efter anvisning, overdrages risikoen til dig fra leveringstidspunktet.
5. Erhvervskøb (CVR) Ved køb med oplyst CVR-nummer bortfalder fortrydelses- og returret. Alle handler med CVR anses som B2B-aftaler og er bindende.
6. Vintagekarakter, funktion og vedligeholdelse Vi forhandler vintage – ofte 40, 60 eller op mod 80 år gamle møbler.
Med alderen følger naturlige tegn på brug, patina og materialer, der kan være mere porøse end nye. Små reparationer eller ændringer foretaget af tidligere ejere kan forekomme. Disse forhold betragtes ikke som fejl eller mangler.
Vi yder ikke funktionsgaranti på lamper, elektriske eller mekaniske dele. Vi gør altid vores bedste for, at hvert møbel fremstår i god og æstetisk vintage stand ved levering.
Vintage kræver skånsom brug og regelmæssig vedligeholdelse.
7. Kontakt og besigtigelse
Du er altid velkommen til at kontakte os for spørgsmål.
Besigtigelse af varer kan ske på vores lager i København efter aftale.
📧 jl@jlounge.dk
📍 Lager og showroom – kun efter aftale
8. Moms og fakturering Vi er registreret under brugtmomsordningen. Der opkræves og angives ikke moms separat på priserne. Fakturaer kan ikke benyttes til momsfradrag.
9. Betaling og transaktion Betalingsmuligheder: – Kortbetaling (Dankort, Visa, Mastercard) – Kontant betaling ved afhentning (medbring aftalt beløb)
Ved køb betales hele beløbet ved ordregennemførelse. Ved reservation betales et delvist beløb.
Når betalingen er modtaget, markeres varen som RESERVERET, og klargøring påbegyndes.
10. Fortrydelsesret og retur I henhold til Forbrugeraftalelovens §18, stk. 2, nr. 3, bortfalder fortrydelsesretten ved køb af møbler, da disse klargøres specifikt til dig.
Vi tilbyder dog 14 dages returret på mindre varer sendt med pakkepost – forudsat varen returneres i samme stand og mængde.
Returnering: – Varen skal returneres i samme stand som ved modtagelse. – Returnering sker for egen regning. – Sørg for forsvarlig emballering. – Returner direkte til: JLounge Copenhagen, Gyngemose Parkvej 82E, 2860 Søborg. – Vi accepterer ikke returpakker sendt til pakkeshops. – Anvend trackable og forsikret leveringsmetode.
Vi refunderer købsbeløbet hurtigst muligt efter modtagelse og inspektion.
Bemærk: Risikoen for varen bæres af dig fra leveringstidspunktet til returmodtagelse hos JLounge Copenhagen. Alle fragtomkostninger for levering og returnering afholdes af køber, uanset om levering er foretaget via egen transport eller pakkepost. Ved gratis levering fratrækkes den oprindelige fragtomkostning ved tilbagebetaling.
11. Forbehold for fejl og tilgængelighed Vi tager forbehold for trykfejl, lagerfejl og prisjusteringer. Varer kan blive solgt på andre platforme før systemet er opdateret. Skulle dette ske, kontakter vi dig hurtigst muligt.
Ved at acceptere vores handelsbetingelser bekræfter du: – At reservationer er bindende og ikke refunderes ved fortrydelse. – At du kan gennemgå varen ved levering eller afhentning. – At varer accepteres, hvis de stilles uden din tilstedeværelse.
12. Klageadgang Ønsker du at klage, kontakt os på jl@jlounge.dk. Forbrugere kan også klage via www.forbrug.dk eller EU’s klageportal ec.europa.eu/odr.
🇬🇧 Terms and Conditions – JLounge Copenhagen
General Information JLounge Copenhagen
CVR No. 18207001
Gyngemose Parkvej 82 E, 11
2860 Søborg, Denmark
Phone: (+45) 31 33 95 02
Email: jl@jlounge.dk
1. Vintage with Passion At JLounge Copenhagen, we specialize in carefully selected vintage pieces. All furniture undergoes individual and gentle preparation, light restoration, and adjustments with respect for the design, age, and patina. We begin this work immediately after your order is placed – and by placing an order, you accept this process.
2. Booking Pick-Up or Delivery Pick-up and delivery are arranged via our online booking calendar, allowing you to choose the time that best suits you. This applies to both JLounge Collect (self pick-up) and delivery.
Same-day pick-up is often possible depending on the preparation status of the item. Bookings are valid once confirmed by us. We reserve the right to adjust in case of double bookings, obstacles, or special circumstances – but we always strive to find a solution.
You will also receive an order confirmation by email with all relevant details. If you choose for the item to be left without your presence at delivery, you accept that the item is considered delivered and accepted in the condition it was left.
3. BUY or RESERVE – Two Ways to Secure Your Vintage Find At JLounge Copenhagen, you can choose between:
A) Buy Now
You can purchase the item immediately and pay the full amount upfront. We will then begin the preparation process, and the item will be marked as RESERVED on all platforms.
B) Reservation
You can reserve the item by paying a binding reservation fee. This removes the item from sale, and preparation will begin.
Once reserved, the item is marked as RESERVED on all platforms – both nationally and internationally. No one else can buy or bid during the reserved period of up to 5 days. We see this as an exclusive service based on years of customer experience with flexible purchasing.
Reservation prices (excluding shipping costs): – 300 DKK → For self-pickup
– 600 DKK → For delivery in Greater Copenhagen
– 1,000 DKK → For delivery outside Greater Copenhagen
In case of cancellation, the reservation fee is non-refundable. When reserving, you have the opportunity to inspect the item at delivery or pick-up, and a cancellation can occur in accordance with our other terms.
4. Pick-Up, Delivery, and Storage Pick-up or delivery must occur within 5 business days after ordering unless otherwise agreed in writing. If the deadline is exceeded, a storage fee of 250 DKK per week applies. After 14 days without pick-up or agreement, the order is considered cancelled, and both the reservation fee and any applicable fees are deducted.
Delivery is to the curb or nearest accessible point unless otherwise agreed. Carrying assistance is only available by special arrangement.
At pick-up or delivery, you have the opportunity to inspect the item. Once the item is accepted, the transaction is final – including acceptance of the item's vintage condition.
If you are not present at delivery and the item is left according to your instructions, the risk transfers to you at the time of delivery.
5. Business Purchases (CVR) For purchases made under a registered CVR number, the right of withdrawal and return is waived. All CVR purchases are considered B2B transactions and are binding.
6. Vintage Character, Function, and Maintenance We deal in vintage – often 40, 60, or even up to 80-year-old pieces.
With age comes natural signs of use, patina, and materials that may be more fragile than new. Minor repairs or modifications made by previous owners may occur. These aspects are not considered defects.
We do not provide functionality guarantees for lamps, electrical, or mechanical parts. We always do our best to ensure each piece is delivered in good and aesthetically pleasing vintage condition.
Vintage furniture requires gentle use and regular maintenance.
7. Contact and Viewing You are always welcome to contact us for questions.
Viewings are possible at our Copenhagen warehouse by appointment.
📧 jl@jlounge.dk
📍 Warehouse and showroom – by appointment only
8. VAT and Invoicing We are registered under the Danish margin scheme for used goods. VAT is not added or specified separately on prices. Invoices cannot be used for VAT deduction.
9. Payment and Transaction Payment options: – Card payment (Dankort, Visa, Mastercard) – Cash payment at pick-up (please bring exact amount)
For purchases, full payment is required upon order completion. For reservations, a partial payment (reservation fee) is required.
Once payment is received, the item is marked as RESERVED, and preparation begins.
10. Right of Withdrawal and Returns According to Section 18(2)(3) of the Danish Consumer Agreement Act, the right of withdrawal does not apply to purchases of furniture, as items are customized specifically for you.
However, we offer a 14-day return policy on smaller items sent via parcel post – provided the item is returned in the same condition and quantity.
Returns: – Items must be returned in the same condition as received. – Returns are at your own expense. – Ensure proper packaging. – Return directly to: JLounge Copenhagen, Gyngemose Parkvej 82E, 2860 Søborg. – We do not accept returns sent to parcel shops. – Use a trackable and insured shipping method.
We will refund the purchase amount as soon as possible after receipt and inspection.
Please note: You bear the risk for the item from the time it is delivered to you until it is received back at JLounge Copenhagen. All shipping costs for delivery and return are always borne by the buyer, regardless of whether delivery was made via own transport or parcel service. For free deliveries, the original shipping cost will be deducted from any refund.
11. International Sales and Shipping We offer international sales and worldwide delivery via bank transfer only. Shipping for smaller items is arranged through local courier PostNord and is insured under PostNord's conditions. For larger items or better insurance conditions, we recommend visiting our Pamono Gallery here. We can also offer full van deliveries within the EU; please contact us for more information.
Customs, Duties, and Taxes: All international orders may be subject to customs duties, taxes, and other fees as required by the destination country. These costs are not included in the product or shipping price and remain the sole responsibility of the buyer.
12. Disclaimer for Errors and Availability We reserve the right for typographical errors, stock discrepancies, and price adjustments. Items may be sold on other platforms before the system is updated. Should this occur, we will contact you promptly.
By accepting our terms and conditions, you confirm: – That reservations are binding and non-refundable upon cancellation. – That you can inspect the item at delivery or pick-up. – That if not present at delivery, the item is deemed accepted.
13. Complaints If you wish to lodge a complaint, please contact us at jl@jlounge.dk. Consumers may also file a complaint via www.forbrug.dk or the EU Online Dispute Resolution platform at ec.europa.eu/odr.